Built by a student. Information only. Not legal advice.
In an emergency call 999. Non-emergency police 101. Medical advice 111
Ask a question in your own words.
Get a rules-first answer with links to trusted guidance.
See what you can do next.
“My landlord is not fixing the heating. What can I do?”
“I think my employer is deducting unfair fees from my pay.”
“Someone is threatening me online. How do I report it safely?”
“How do I register with a GP after moving here?
“A shop refused a refund for a faulty item. What are my options?”
New to Scotland and figuring things out. Students, workers, and families who want clear next steps. ScotSpot points you to official information and services so you can act with confidence.
If you're new to Scotland, find the resources you need to settle in comfortably and confidently.
Access essential information tailored for students navigating life and studies in Scotland.
Explore guidance and support for families to thrive in their new Scottish community.
Tips for searching, viewing, and securing a rental. Learn what to check before you sign and where to get help if things go wrong.
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Understand your work rights, fair pay, contracts, and what to do if you face issues. Find trusted advice for every stage of your job.
How to report concerns, protect your privacy, and get support if you feel unsafe. Know your options and where to turn.
You can ask quesitons like 'My bank charged a fee I did not expect.”
How to register with a doctor, get urgent care, and understand your health rights. Find support for mental and physical wellbeing.
Start with: “A product arrived damaged and the seller refused a refund.”
If you are in immediate danger call 999.
For non-emergency police call 101.
For medical advice call 111.
This student prototype stores messages to improve the service.
Do not include names, addresses, or other identifying details.
ScotSpot provides general information and links to trusted sources. It is not legal advice.
Read the full Privacy note and Disclaimer.
No account is required; you can use ScotSpot without signing in.
Find clear, practical guidance on your rights, protections, and next steps; no jargon, just what you need to know.
No. ScotSpot gives general information and links to official resources. For advice on your situation, speak to a qualified adviser or solicitor.
Call 999 in an emergency. For non-emergency police call 101. For medical advice call 111.
Yes. Use the chatbot without adding personal details. If you need to report something, we will direct you to the appropriate channels, including options that help protect your identity where available.
Messages may be stored to improve the prototype. Do not share names, addresses, or identifiers. See the Privacy note for details.
ScotSpot focuses on Scotland. When relevant, it points to UK-wide guidance and the correct Scottish services.
ScotSpot links to official Scottish and UK resources and aims to stay current, but it’s a student prototype and content can change. If anything differs, follow the guidance on the linked official sites.
Start with a detailed question. You can use any of the examples above.
Call 999 in an emergency. For non-emergency police call 101. For medical advice call 111.